Terms and Conditions

1. Definitions

• "Company", "we", "us" and "our" mean Stravix Technologies LLC, registered in New Jersey, United States.
• "Client", "you" and "your" mean the business or individual engaging our services.
• "Services" means any professional service, software solution, package, subscription or support arrangement provided by the Company.
• "Deliverables" means the work product specified in an accepted proposal, package description or service agreement.
• "Client Portal" means the authenticated area of this website where clients access projects, proposals, invoices, receipts and support.

2. Scope of services

Services are provided according to the scope documented in an accepted proposal, published package description or written service agreement. Where a conflict exists, the signed proposal or service agreement takes precedence over marketing material published on this website.

Published prices and timelines are indicative for custom engagements and become binding only when confirmed in an accepted proposal. Fixed-price packages are binding as published at the time of purchase.

3. Client responsibilities

Delivery timelines assume timely client cooperation. You agree to provide accurate information, nominate a decision-maker with authority to approve work, respond to review requests within the agreed period, and provide any access, credentials or third-party cooperation required.

Delays arising from client-side dependencies extend delivery dates accordingly and may affect pricing where they cause a material change to resource scheduling.

4. Change requests

Work outside the approved scope constitutes a change request. Change requests are documented, estimated and priced as a change order before any engineering work begins. No work outside the approved scope is performed, and no charge is raised for it, without your written approval.

5. Intellectual property

On receipt of final payment, all custom source code, designs, infrastructure definitions and documentation created specifically for your engagement transfer to you.

Pre-existing Company frameworks, libraries, tooling and know-how remain the property of the Company and are licensed to you on a perpetual, non-exclusive, royalty-free basis for use within the delivered system.

Third-party components remain subject to their own licences, which are disclosed in the delivered documentation.

6. Acceptable use

• You may not use our services or software for unlawful purposes or in violation of applicable regulation.
• You may not attempt to gain unauthorised access to any system, account or data.
• You may not resell, sublicense or redistribute Company software solutions without a written licence permitting it.
• You may not use automated means to extract content from this website beyond ordinary search engine indexing.

7. Warranties and disclaimers

We warrant that services are performed with reasonable professional skill and care, and that deliverables materially conform to the accepted scope for a defect remedy period of thirty days after delivery unless a longer period is stated in the engagement.

Beyond the express warranties in these terms and any signed agreement, services and software are provided without further warranty of any kind, including implied warranties of merchantability or fitness for a particular purpose, to the maximum extent permitted by law.

8. Limitation of liability

To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, data or business opportunity.

The Company’s aggregate liability arising from any engagement is limited to the total fees paid by you for the specific services giving rise to the claim in the twelve months preceding the claim.

Nothing in these terms excludes liability that cannot lawfully be excluded.

9. Term and termination

Either party may terminate an engagement on thirty days written notice, unless a different period is specified in a signed agreement. On termination you remain liable for all work performed and expenses incurred up to the termination date.

The Company may suspend services where invoices remain unpaid more than thirty days past their due date, following written notice.

10. Governing law

These terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in New Jersey.

11. Changes to these terms

We may update these terms from time to time. The version and effective date appear at the top of this page. Material changes affecting active engagements will be communicated by email. Continued use of the website or services after an update constitutes acceptance.