A clicking or grinding drive has a mechanical fault, and every further power-on risks destroying the platters permanently. We stabilise the drive, image what can be read and reconstruct the file system from that image. Severe physical damage may require cleanroom work, which we will quote separately and honestly.
Business problems this solves
The drive clicks or beeps
It is not detected at all
It was dropped while running
It spins up and immediately stops
What is included
Free initial assessment
Mechanical stabilisation
Sector-by-sector imaging with bad-sector handling
File system reconstruction
Cleanroom referral and quote if required
Deliverables you receive
Recovered data on new media
Technical recovery report
Frequently asked
It clicks. What should I do?
Unplug it now and do not power it on again. Each attempt can turn a recoverable drive into an unrecoverable one.
An external drive holding every family photograph since 2013 began clicking and stopped appearing on the computer. It was the only copy. Another shop had already at…
94%
Photos recovered
9 days
Recovery time
3
Copies now
Forensic imagingFile system reconstructionThree-copy backup
“We had been meaning to do this for fifteen years, assuming it would cost a fortune. The price was agreed before they started and did not change by a cent. Seeing my mother’s wedding photograph repaired reduced me to tears.”
Margaret H.
Retired teacher · Montclair, NJ
Photos & MemoriesComplete Photo Rescue
“I signed up in September mainly because my mother insisted. When the tea went everywhere I genuinely thought my degree was over. Everything was back on a loan laptop within two hours.”
Jordan T.
University student · Newark, NJ
StudentsStudent Care Plan
“My own children had tried twice and we all ended up cross with each other. The young man who came here never once made me feel slow. I telephone my grandchildren every Sunday now, and I do it myself.”
Eleanor P.
Retired, 84 · Hoboken, NJ
Older AdultsSenior Technology Starter
Next step
Ready to discuss failed drive recovery?
Start with a complimentary discovery call. We will map the objective, outline an approach, give you an indicative budget range, and tell you honestly whether Stravix is the right partner for the work.